Tag Archives: Customer Experience

From Chennai to Silicon Valley: Uniphore Leads the Voice AI Revolution

In the age of conversational commerce and customer-first businesses, Uniphore stands as a pioneer redefining how enterprises communicate with customers. Founded in 2008 by Umesh Sachdev and Ravi Saraogi, this Chennai-born startup has grown into a global leader in conversational AI, with operations spanning the U.S., India, Japan, and Singapore. What started as a college …

How Sahil Barua’s Yellow.ai is Transforming Enterprise Support with Conversational and Generative AI Across 35+ Channels for Global Brands

In a world where customer experience defines business success, Yellow.ai has emerged as a frontrunner in the field of enterprise conversational AI. The company enables organizations to automate and personalize customer and employee interactions across chat, voice, email, and other digital channels, creating seamless engagement at scale. From Startup Roots to Global Reach Founded in …