In the age of conversational commerce and customer-first businesses, Uniphore stands as a pioneer redefining how enterprises communicate with customers. Founded in 2008 by Umesh Sachdev and Ravi Saraogi, this Chennai-born startup has grown into a global leader in conversational AI, with operations spanning the U.S., India, Japan, and Singapore. What started as a college …
When Aakrit Vaish and Swapan Rajdev founded Haptik in 2013, artificial intelligence was still an emerging concept in India. Their vision was simple yet transformative — use conversational AI to make interactions between people and businesses more seamless, intelligent, and efficient. What started as a personal assistant chatbot app soon evolved into one of the …
Disengagement Among IT Professionals Urgent Need for Automation Adoption Disengagement Among IT Professionals Urgent Need for Automation Adoption In a disconcerting revelation, IT professionals are emerging as a demographic with a significantly higher propensity for disengagement and ‘quiet quitting’ compared to their knowledge worker counterparts. Recent statistics indicate that IT professionals are 1.4 times more …