Mobicule Technologies Introduces Innovative Phygital Debt Resolution Service ‘mCollect’ for Efficient Recovery Mobicule Technologies has launched ‘mCollect,’ a groundbreaking Phygital Debt Resolution service designed to enhance debt collection and recovery processes. This unique service seamlessly integrates digital outreach with customer-centric call centers, resulting in streamlined debt resolution, reduced bounce rates, and improved overall efficiency.
‘MCollect’ adopts an omni-channel approach that leverages various communication channels, including SMS, Email, WhatsApp, IVR, and Voice Bots. This approach ensures customer engagement through their preferred communication methods, optimizing the chances of successful debt recovery.
With the aim of revolutionizing debt collection, Mobicule’s ‘mCollect’ represents an innovative synergy between digital technology and human-centered strategies. It provides a comprehensive solution for financial institutions seeking to enhance their debt collection capabilities and improve customer interactions. Stay tuned for further developments in the evolution of debt recovery solutions in the financial industry.
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